Cardo Spirit HD Duo Intercom with Premium Features-SPRT0102

How can I improve my sound quality?

Sound quality is best when the speakers are placed directly opposite your ear canal. Verify that the speakers are correctly placed inside your helmet by following the next steps.

1. With the helmet on, slide your finger inside the helmet and press against the side of the helmet where your ear is. This is where the speakers should be positioned.

2. Remove the helmet, but keep your finger in that spot. Check to make sure the speakers are in this position.

3. Make sure the speakers are positioned as close to your ear as possible so you can feel them. If necessary, use the included Velcro booster pads behind the speakers to get them closer to your ear.

4. Since every head is different, you may find that your helmet ear cavities are not placed optimally. If this is the case, consider placing the speakers outside your helmet ear cavities, right opposite your ears.

Can I use my unit in the rain?

Sure. All Cardo units are waterproof. This means you can ride in the rain and enjoy top communication.

How long does it take to charge my unit?

Your unit features Fast Charging. You will get 2 hours of talk time after only 20 minutes of charge. You will get a full charge within 2 hours.

How can I get more run-time out of my battery?

Your Cardo unit comes with a charge while riding feature that allows you to plug in the unit into a power bank or a motorcycle power source and continue long after the standard battery time has passed. To do it, just plug your unit into the power source and you’re set.

Can I replace the battery in my unit?

DO NOT attempt to disassemble or replace the battery on your own. Replacing the battery by yourself could damage the system’s waterproof ability. However, you can try the following: Plug-in your unit to the charger and leave it charging for at least 4 hours straight. If this does not work, try using a different wall charger and USB cable. If the unit still doesn’t hold a charge, please contact support.

The unit doesn’t seem to be charging or the Battery seems to not last as long as it should. What should I do?

Plug in your unit to the charger and leave it charging for at least 4 hours straight. If this does not work, try using a different wall charger and USB cable. If the unit still doesn’t charge, please contact support. DO NOT attempt to disassemble or replace the battery on your own. DO NOT open the unit. It will no longer be waterproof! If your unit is out of warranty, you can find replacement batteries on 3rd party’s websites and in specialty electronics retailers. That said, we DO NOT recommend replacing parts on your own, for risk of water, dirt, and general electronics damage.

How do I make sure that my unit’s battery lasts as long as possible?

We recommend not leaving your unit unused or in storage for more than 3 months without charging. Be sure to plug your unit at least once every 3 months for a full 4 hours to ensure maximum battery life.

Which mobile app do I need to download?

You need to download the Cardo Connect app. The Cardo Connect App lets you configure your unit, and it offers remote controlled operation from the screen of your smartphone, as well as over the air Software updates.

Does the SPIRIT line connect to other generation Cardo units (Packtalk, Freecom, G, Q)?

Yes, your new Cardo communication system connects to all Cardo units via ua niversal Bluetooth connection. Freecom+ and Packtalk units connect with your SOIRIT unit using regular Bluetooth pairing. G and Q units need to be on phone pairing mode before starting pairing.

How to pair to a non-Cardo headset using universal connectivity?

To pair your unit with a non-Cardo headset, please do the following:

1. Start intercom pairing on your unit (please refer to your pocket guide or user manual on how to do it). 2. On the other unit, start mobile phone pairing 3. Wait For the pairing to complete.

Can I listen to music and be part of the intercom at the same time?

Yes, intercom and music streaming can be active at the same time. Whenever someone in the intercom network speaks, your CARDO unit will automatically lower the volume of your music so you can hear what they say.

Something stopped working on my SPIRIT unit. What should I do?

Before trying anything else, we recommend to simply reset the unit to factory settings. Step 1: Press the Intercom/Mobile +Volume up +Volume down buttons together for at least 5 seconds until the LED starts flashing purple and the unit turns off. Step 2: Turn the unit back on.

Why can’t I get the full range of the Intercom out of my unit?

The range stated in the product description has been tested in optimal conditions. Actual range performance could potentially be adversely affected by obstacles to the line of sights, such as mountains, trees, or powerlines.

Are there limitations in using the music sharing feature?

Music sharing is possible between FREECOM x and SPIRIT units, but it is not possible to share music with other generations of Cardo units.

Is it possible to use it with my earbuds/speakers?

While your unit comes right out of the box with one of the best sets of speakers in the business, you can always plug in your favourite earbuds or aftermarket speakers via the 3.5mm Jack port and ride on.

Do I need a phone to operate my unit?

Your intercom and radio features are completely phone independent. You wouldn’t need a phone to operate them. You would need a phone (or some other Bluetooth media player) to stream music and, of course, to make and receive calls.

How can I get a greater range of intercom out of my intercom?

The range stated in the product description has been tested in optimal conditions. Actual range performance could be adversely affected by several environmental factors:

1. Riding environment (urban/non-urban)

2. Topography

3. High-voltage power lines and cellular towers

4. Line of sight.

SPIRIT Unit x 2
Cradle x 2
Glue Plate x 2
Set of 40mm HD Speakers x 2
Hybrid-boom Microphone x 2
Wired Microphone x 2
USB Cable x 2
Alcohol Prep Pads
Booster Pads
Rectangular Velcros
Round Velcros
Pocket Guide
Installation Guide