Cardo Packtalk Neo Single - PTN00001
Cardo Packtalk Neo Single - PTN00001
CARDO
SKU:GF002611
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Cardo Packtalk Neo Single - PTN00001
The Cardo PACKTALK NEO is a premium motorcycle communication system that combines advanced Dynamic Mesh Communication, high-quality JBL audio, Natural Voice Operation, Bluetooth 5.2, and universal connectivity. Designed for riders who want advanced communication technology at a competitive price, PACKTALK NEO supports groups of up to 15 riders with a rider-to-rider range of up to 1.6 km.
Key Features
- Waterproof design for reliable use in rain, mud, dust, and snow
- Sound by JBL with powerful 40mm high-definition speakers
- Three redesigned JBL audio profiles with an improved music processor
- Natural Voice Operation with "Hey Cardo" voice activation
- Dynamic Mesh Communication Gen 2 with easy grouping and Auto Healing
- Private Chat for one-to-one communication within a DMC group
- Supports groups of up to 15 riders
- Rider-to-rider communication range of up to 1.6 km
- Bluetooth 5.2 for improved pairing, efficiency, security, and battery performance
- Universal connectivity with Bluetooth communication systems from other brands
- Seamless Bluetooth connectivity with compatible Cardo and Sena systems
- Automatic Volume Control adjusts audio according to ambient noise
- Music streaming from your smartphone
- Built-in FM radio with RDS
- Phone and GPS connectivity
- Fast charging provides up to 2 hours of talk time after 20 minutes of charging
- USB Type-C charging connection
- Control roller for convenient operation
- Over-the-air software updates through the Cardo Connect App
- 2-year warranty
PACKTALK NEO Mounting System
PACKTALK NEO uses a unique clickable mounting system. Unlike the PACKTALK EDGE, which features a magnetic Air Mount, the PACKTALK NEO uses a clickable cradle. Non-cradle accessories such as microphones and speakers are compatible with PACKTALK NEO, while the cradle itself is unique to the NEO.
Dynamic Mesh Communication Gen 2
- Group communication for up to 15 riders
- Rider-to-rider range of up to 1.6 km
- Easy and fast group pairing
- Auto Healing technology adapts the DMC connection to changing riding conditions
- Private Chat for communicating with a single group member
- High-quality intercom sound
- Auto-reconnect and HD Live Bluetooth Intercom
Sound by JBL
PACKTALK NEO features powerful 40mm high-definition JBL speakers, an improved music processor, and three redesigned JBL audio profiles for an enhanced listening and communication experience.
Natural Voice Operation
The improved Natural Voice Operation engine lets you control PACKTALK NEO without pressing buttons. Simply say "Hey Cardo" followed by your command and the communicator responds accordingly.
Bluetooth 5.2 and Universal Connectivity
Bluetooth 5.2 provides faster pairing, improved efficiency, enhanced security, and optimized battery performance. PACKTALK NEO also supports universal Bluetooth connectivity, allowing communication with compatible Cardo and other leading-brand Bluetooth communication systems.
Music and Audio Sharing
PACKTALK NEO supports music streaming directly from your smartphone and music sharing with compatible Cardo products from the same generation, including PACKTALK EDGE, PACKTALK NEO, PACKTALK CUSTOM, FREECOM 4X, FREECOM 2X, Spirit HD, and Spirit.
FM Radio
- Operating frequencies: 76-108 MHz
- RDS (Radio Data System)
- 6 preset station memory
Cardo Connect App
The Cardo Connect App allows you to control and configure your PACKTALK NEO, manage device settings, download software updates, customize audio profiles, and access supported communication and entertainment features.
Frequently Asked Questions
Can I use a PACKTALK EDGE or PACKTALK BOLD accessory on PACKTALK NEO?
PACKTALK NEO uses a unique clickable cradle that is not compatible with other Cardo products. Non-cradle accessories, such as microphones and speakers, are fully compatible with PACKTALK NEO.
Does PACKTALK NEO connect to other Cardo generations?
PACKTALK NEO is compatible with DMC products and can connect to Cardo units using regular Bluetooth pairing. G and Q units need to be in phone pairing mode before starting the pairing process.
What is the difference between PACKTALK NEO and PACKTALK EDGE?
PACKTALK NEO and PACKTALK EDGE offer the same level of technology and features. The main difference is the mounting system. PACKTALK EDGE uses a magnetic Air Mount, while PACKTALK NEO uses a clickable mounting system. Charging while riding is supported only on PACKTALK EDGE. PACKTALK NEO includes a 2-year warranty, while PACKTALK EDGE includes a 3-year warranty.
What warranty does Cardo offer?
PACKTALK NEO includes a 2-year warranty starting from the date of purchase, covering product failures as detailed in the applicable warranty documentation. Keep your proof of purchase for warranty claims.
How can I update PACKTALK NEO?
Software can be updated over the air using the Cardo Connect App. Open the app, select your unit in Settings, and install the latest available software update. Cardo recommends updating the unit before first use.
Can PACKTALK NEO pair with other Bluetooth intercoms?
Yes. PACKTALK NEO supports universal connectivity and can pair with compatible Bluetooth communication systems from Cardo and other leading brands, including compatible Sena, Midland, and UClear systems.
Can I use PACKTALK NEO in the rain?
Yes. PACKTALK NEO is IP67 waterproof certified and is designed to withstand rain, mud, dust, and snow.
Can I record intercom conversations?
With Cardo Connect App version 7.0 or higher, supported PACKTALK NEO configurations can record voice and intercom conversations and save them to your phone for sharing. Recording is available for DMC conversations and Bluetooth intercom bridge connections with compatible Bluetooth units.
Safe Charging Information
- Charge the battery from a wall outlet using an AC/DC adapter meeting the specified requirements.
- Input: 100-240 V, 50/60 Hz, 0.2 A
- Maximum output: 5 V DC, 1 A
- Recommended battery charging temperature: 0°C to 40°C (32°F to 104°F)
- Do not tamper with or replace the battery with an incorrect battery type.
Product Specifications
Product: Cardo PACKTALK NEO Single
Part Number: PTN00001
Compatibility: Universal
Operating Temperature: -20°C to 55°C / -4°F to 131°F
Waterproof Rating: IP67
Helmet Mount: Clickable cradle
Bluetooth: Bluetooth 5.2
Connectivity: Universal Bluetooth connectivity, TFT connectivity, 2 channels for mobile phone and GPS
Intercom: 2nd Generation DMC, HD Live Bluetooth Intercom, Universal Bluetooth Intercom
DMC Group Size: Up to 15 riders
Rider-to-Rider Range: Up to 1.6 km
Voice Operation: Natural Voice Operation
Audio: Sound by JBL
Speakers: 40mm JBL speakers
Audio Profiles: 3 JBL audio profiles
Automatic Volume Control: Yes
FM Radio: 76-108 MHz with RDS and 6 preset station memory
Software Updates: Over-the-air updates and USB cable updates
Device Settings: Cardo Connect App
Main Unit Dimensions: Height 46mm, Length 84mm, Depth 23mm
Main Unit Weight: 47g
Speaker Dimensions: Diameter 40mm, Depth 10mm
Talk Time: Up to 13 hours
Charging Time: Up to 2 hours
Fast Charging: Up to 2 hours of talk time after 20 minutes of charging
Standby Time: Up to 10 days
Warranty: 2 years
Certificates: CE, IC, FCC, SIG BT, TELEC, UKCA
What's in the Box?
- Cardo PACKTALK NEO Unit x 1
- Glue Plate x 1
- Clamp with Cradle x 1
- Set of 40mm JBL Speakers x 1
- Boom Microphone x 1
- Wired Microphone x 1
- Audio Connector x 1
- Alcohol Prep Pads
- Speaker Booster Pads x 2
- Rectangular Velcros x 2
- Round Velcros x 2
- Pocket Guide
- Installation Guide
Installation & User Guides
Mobile Application – Cardo Connect
Important Information
PACKTALK NEO is a universal motorcycle communication system. Always verify helmet compatibility, mounting requirements, and accessory compatibility before installation. The PACKTALK NEO clickable cradle is unique to the NEO and is not interchangeable with other Cardo cradle systems.
