Cardo Packtalk Neo Duo

Introducing the PACKTALK NEO from Cardo Systems. Packed with Tech! Lighter on the Price! The PACKTALK NEO comes with the same cutting-edge features as the PACKTALK EDGE, at a new cut-down price tag! This is the DUO version, which will allow fitment on two helmets.

Powered by the 2nd generation of Cardo’s Dynamic Mesh Communication, PACKTALK NEO provides an unprecedented crystal clear sound and an easy, lightning-fast pairing for a group of up to 15 riders, at a range of up to 1.6 km. Among its many improved features is an upgraded Natural Voice engine, enhanced JBL Sound, and improved noise-canceling microphone, for an exceptional on-the-road sound and communication experience.

PACKTALK NEO and PACKTALK EDGE offer the same level of technology and features. The main difference is in the mounting: PACKTALK EDGE features a magnetic Air Mount, whereas PACTALK NEO has a clickable mounting. In addition, charging while riding is possible only on PACKTALK EDGE. Additionally, PACKTALK NEO offers a 2-year warranty, while PACKTALK EDGE warranty is extended to 3 years.

Key features include:

WATERPROOF – No matter what you throw at it, your waterproof PACKTALK NEO will take the beating and keep you connected. Rain, shine, mud, dust, or snow.

SOUND BY JBL – New and powerful 40mm high-definition speakers engineered to perfection by JBL experts, with an improved music processor and three redesigned audio profiles.

NATURAL VOICE – Cardo’s improved Natural Voice Operation engine rids you from the need to ever press a button again. Just say “Hey Cardo” and tell it what you want, your PACKTALK NEO will do the rest.

DYNAMIC MESH COMMUNICATION GEN 2 – Cardo Systems took the world’s best motorcycle intercom, and made it better. 2nd generation DMC with unparalleled intercom sound quality, easy pairing, and robust performance. For up to 15 riders at a range of up to 1.6 km.
(a) Easy Grouping – Lightning fast, easy and simple. Effortless grouping like never before.
(b) Auto Healing – DMC intercom adapts to your ride, and not the other way around.
(c) Private Chat – For those moments you want to gossip with only one member of the group.
(d) Sound Quality – The best-sounding intercom in the World. Motorcyclist chatter has never sounded so good.

BLUETOOTH 5.2 – Your unit is equipped with the most advanced Bluetooth 5.2 chip in the market. It enables the integration of the latest audio technologies and improves significantly the quality of the Intercom. Bluetooth 5.2 is also more efficient and more secure, it offers faster pairing capabilities, as well as longer battery life.

CARDO + SENA SEAMLESS BLUETOOTH CONNECTIVITY – Cardo riders can now seamlessly connect with Sena riders in their pack. Available on the Cardo Connect app for all Cardo units equipped with a 5.2 Bluetooth chip.

UNIVERSAL CONNECTIVITY – Connects with any other Bluetooth headset of any brand.

AUTOMATIC VOLUME – Automatically adjust your sound volume based on the outside ambient noise.

2-YEAR WARRANTY – 2-year warranty for your peace of mind.

MUSIC STREAMING – All the music you ever wanted streamed directly from your smartphone. Control, share, and experience your favorite tune on the road.

FM RADIO – Built-in FM Radio with RDS for automatic selection of the strongest signal – whether you are in town, or the middle of nowhere.

OVER-THE-AIR SOFTWARE / UPDATES – Keeping your unit up-to-date has never been so easy. Use your Cardo Connect App to download and install the latest software directly to your PACKTALK NEO. No cables are needed.

PHONE & GPS – Make calls and control your GPS with the touch of a finger or the sound of your voice.

FAST CHARGING – Running out of Battery? Get 2 hours of talk time battery after 20 minutes of charging.

USB TYPE C – Robust and universal USB type C for easy connections to any device.

CONTROL ROLLER – Extra convenience and control, all-in-one small roller.

Highlights

Duo version
Waterproof
Natural Voice Operation – just say “Hey Cardo” and tell it what you want, your PACKTALK NEO will do the rest
Sound by JBL – powerful 40mm high-definition speakers, an improved music processor, and three redesigned audio profiles
Dynamic Mesh Communication Gen 2 – unparalleled intercom sound quality, easy pairing, and robust performance. For up to 15 riders at a range of up to 1.6 km
Bluetooth 5.2 – more efficient, and more secure, it offers faster pairing capabilities, as well as longer battery life
Universal connectivity

Additional Information / Product Reviews

Cardo’s PACKTALK NEO: New world of opportunities

Source: Cardo Systems

Cardo Packtalk NEO Full Tutorial

Source: Cardo Systems

PACKTALK Neo Installation

Source: Cardo Systems

Frequently Asked Questions

Can I use a PACKTALK EDGE or a PACKTALK BOLD accessory on PACKTALK NEO?
PACKTALK NEO uses a unique clickable cradle that is not compatible with other Cardo products. Non-cradle accessories, such as microphones and speakers are fully compatible with PACKTALK NEO.

Does the PACKTALK NEO connect to other generation Cardo units (Packtalk, Freecom, Spirit, G, Q)?
PACKTALK NEO is fully compatible with all DMC products. It also connects to all Cardo units using regular Bluetooth pairing. G and Q units need to be on phone pairing mode before starting pairing.

What is the difference between PACKTALK NEO and PACKTALK EDGE?
PACKTALK NEO and PACKTALK EDGE offer the same level of technology and features. The main difference is in the mounting: PACKTALK EDGE features a magnetic Air Mount, whereas PACTALK NEO has a clickable mounting. In addition, charging while riding is possible only on PACKTALK EDGE. Additionally, PACKTALK NEO offers a 2-year warranty, while PACKTALK EDGE warranty is extended to 3 years.

What warranty does Cardo offer?
Cardo offers a 2-year warranty for PACKTALK NEO, starting from the date of purchase, that covers product failures as detailed in the warranty document. Please keep your proof of purchase to reclaim your warranty.

How can I update my unit?
No need for a cable, the Software update is Over the Air, using your mobile phone. Download the Cardo Connect app to your mobile phone, go to Settings, select your unit, and then click on the latest available software update. Updating with the latest software will keep your unit free of bugs and will provide you with additional new functionalities. We recommend you update your unit before first use.

What are the advantages of Bluetooth 5.2?
Your unit is equipped with the most advanced Bluetooth 5.2 chip in the market. It enables the integration of the latest audio technologies and improves significantly the quality of the Intercom. Bluetooth 5.2 is also more efficient and more secure, it offers faster pairing capabilities, as well as longer battery life.

Will it pair with any other Bluetooth intercoms?
Yes, Cardo intercom systems come with universal connectivity. PACKTALK NEO will pair with any other Bluetooth communication system by Cardo or by other leading brands.

Can I use my unit in the rain?
Sure. All Cardo units are waterproof. This means you can ride in the rain, and enjoy top communication.

Can I share music with any other Cardo unit?
You can share music with any Cardo unit from the same generation: PACKTALK EDGE, PACKTALK NEO, PACKTALK CUSTOM, FREECOM 4X, FREECOM 2X, Spirit HD, and Spirit. Your unit will not be able to share music with products from previous generations (PACKTALK Bold/Black/Slim/Ducati/Louis, PACKTALK, SMARTPACK, SMART, FREECOM 2/4/1+/2+/4+, G-line, Q-line, SRC-line, SHO-1).

How will it connect with Sena units?
Your device can seamlessly communicate with the latest generations of Sena, directly via the standard Bluetooth intercom. Pairing and communicating is the same as between two devices of the same brand. No need for universal pairing on either side. Follow the manuals’ instructions and start standard intercom pairing on both devices. Wait for the devices to pair. The intercom connection starts automatically after the pairing.
You will keep the ability to receive phone calls, navigation instructions, and listen to music or FM on either side (parallel audio is based on the support of specific models).
Just as music sharing is not supported between two different generations of Cardo products, it won’t be possible to share music between different brands.
Click here to watch the tutorial.

Will it pair with any other Bluetooth intercom?
Yes, Cardo intercom systems come with universal connectivity. It will pair with any other Bluetooth communication system by Cardo or by other leading brands. With Midland, Uclear, and Sena’s latest generations of communicators, the Bluetooth pairing will be identical to pairing to another Cardo unit.

How should I charge my battery safely and efficiently?
You should charge your battery from a wall outlet while making sure that the plug-in AC/DC adapter meets the following criteria: Input: 100-240 V, 50/60 Hz, 0.2; Maximum Output: 5 V DC, 1 A; there is a risk of overheating and burning of the battery if charged otherwise.
You should be aware that the battery charging surroundings temperature limits are 0° – 40°C (32°-104°F);
You should not tamper with the battery; there is a risk of overheating and burning the battery if the battery is replaced by an incorrect type.

How can I record intercom conversations?
With the Cardo Connect App (version 7.0 or higher), you can easily record your voice and Intercom conversation, save it to your Phone, and share it with just about anyone. This feature is available for PACKTALK EDGE (including all derivatives), PACKTALK NEO, and PACKTALK CUSTOM (with Platinum Package). You can record any intercom conversation in DMC mode or using a Bluetooth intercom bridge with any Bluetooth unit (Cardo or non-Cardo), it will be recorded as well. Watch the tutorial for more information.

Product Specification

Product Specifications

Compatibility: Universal

Operating Temperature: -20˚C to 55˚C / -4˚ F to 131 ˚ F

IP67 Waterproof

FM Radio:
Operating frequencies 76-108 MHz
RDS – Radio Data systems
6 preset station memory

Software Updates:
Over-the-air updates
USB cable updates

Device settings
Cardo Connect App

Dimensions
Main unit: Height: 46mm, Length: 84mm, Depth: 23mm, Weight: 47g
Speakers: Diameter: 40mm, Depth: 10mm

Connectivity:
2 channels for mobile phone and GPS
Bluetooth 5.2
Universal connectivity
TFT connectivity

Intercom:
2nd gen DMC intercom
Auto-reconnect, HD Live Bluetooth Intercom
Universal Bluetooth intercom
Group size: up to 15 riders
Rider to Rider Range: up to 1.6 km

User interface:
Natural Voice operation
Multilingual status announcements

Audio:
Sound by JBL
40mm JBL speakers
JBL Audio profiles
Automatic Volume Control

Battery:
Talk time: 13 hours
Charging Time: up to 2 hours
Fast charging: 2 hours talk time after 20 min charge
Standby Time: 10 days

Certificates:
CE IC/FCC SIG BT TELEC UKCA

What’s in the box?

Cardo PACKTALK NEO DUO x 1
This includes the following:
PACKTALK NEO Unit x 2
Glue Plate x 2
Clamp with Cradle x 2
Set of 40mm JBL Speakers x 2
Boom Microphone x 2
Wired Microphone x 2
Audio Connector x 2
Alcohol Prep Pads
Speaker Booster Pads
Rectangular Velcros
Round Velcros
Pocket Guide
Installation Guide

Mobile Application – Cardo Connect

Download on the App Store

Download on Google Play

Brand

Shipping is usually done in 2 working days after receiving order. If need express shipping contact our team at 8962258899. If you are making backorder or product is in pre-order state then it will be shipped when we get new stocks.

Once order is shipped and not received when delivery attempt is made, it will come back to us. In such case of RTO (Return to Origin), shipping cost of return and reshipping is to be born by Customer. Once order is shipped tracking details are shared on email and also can be checked in your website account. In any case of delay in delivery due to shipping service provider, we will not be liable. You need to contact shipping service provider.
Some Products are made on order, so may take time of 7-10 days.